icelolly.com is a holiday price comparison site with millions of offers from some of the UK's leading travel agencies. icelolly.com do not sell holidays directly.
icelolly.com are pro-active in making sure that advertising complies with the regulations of the ASA and law. We also have in place an 'icelolly.com standard' which advertisers on site must adhere to. Advertisers are responsible for all aspects of the holidays that they are selling, however checks are in place to make sure that pricing and holidays are available at the price stated and users and not misled. Advertisers must also be a member of one of the following organisations ATOL, ABTA, Global, Travel Trust to make sure that the customers holiday is protected.
Pricing Information
Prices shown on icelolly.com must be inclusive of all compulsory charges.
The prices shown on site are per person based on 2 people sharing.
Single person supplements may apply.
Transfers and baggage are often not included within the advertised package. Please clarify the arrangements with the advertiser.
As icelolly.com is not a live site and due to the nature of the travel industry prices can change throughout the day, however we make sure the site is as up to date as possible.
Checks
Checks are in place to ensure that the holidays are available at the price stated. We consistently check our advertisers prices to ensure their offers are accurate. Should we find find incorrect or inaccurate offers on site, swift action is taken to remove these ofers.
icelolly.com is the only travel website to also offer a 'delete this offer' option whereby a user may remove an offer from the site if found to be unavailable.
We take very seriously any incorrect pricing or misleading advertising and thoroughly investigate any complaints in this area. Our customer service team work hard and strictly follow trading standards and ASA guidelines to ensure the integrity of icelolly.com is not compromised.
If you would like to ask us a question about this information, or if you have any comments or complaints, please contact us using the form below.
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