Customer Service

London Heathrow Airport (LHR)

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Around 78 million people pass through London Heathrow Airport's terminals every year, making it the busiest two-runway airport in the world. It offers a choice of 204 long and short haul destinations across 85 countries, with the most popular flight routes being New York (JFK), Dubai, Dublin, Amsterdam and Hong Kong.
Did you know?
Freddie Mercury worked as a Heathrow baggage handler before he joined Queen in 1970 In the run up to the release of Bohemian Rhapsody in cinemas, and to commemorate his birthday, British Airways and Heathrow colleagues teamed up with a Strictly Come Dancing choreographer to perform Mercury-inspired dance moves for passengers landing at terminal 5.

Getting to and from London Heathrow Airport

How to get to the airport by car, coach, taxi or train
By Car or Taxi
Heathrow Airport can be reached via the M4 and M25 motorways, as well as the A30 or the A3113.
By Bus
Buses links the Heathrow to West London and the Thames Valley, while coaches connect the airport to 500+ destinations.
By Train
The Tube's Piccadilly Line links Heathrow and the capital. Overground, TfL Rail and the Heathrow Express transport passengers between the terminals and central London.

London Heathrow Airport Parking

At London Heathrow Airport, each terminal has its own official short stay car park, which is right next to the entrance. There are also long stay car parks, some of which cover more than one terminal and are linked to the entrance by shuttle buses. All parking has 24-hour security.

London Heathrow Airport Facilities

Baggage Enquiries
Internet Access
Airport Lounge
Prayer Room
VAT Refunds
Baggage Wrapping And Weighting
Cash Machines
Currency Exchange
Family Facilities
Information Desk
Left Luggage
Smoking Area
Parking
Shopping
Trolleys
Meeting Rooms
Runway Visitor Park

Top Destinations from London Heathrow Airport

Some of the most popular destinations flying from London Heathrow Airport