Customer Service

British Regional Airline Flybmi Ceases Trading

It has been announced recently that East Midlands-based airline Flybmi has ceased trading and is filing for administration.

All flights operated by the business have now been cancelled with immediate effect, which will impact 17 regional jet aircraft on route to 25 European cities.

Read on for further details…

Why have Flybmi been forced to cease trading?

In a company statement, a spokesperson for Flybmi cited recent spikes in fuel and carbon costs as being a main contributing factor, the latter arising from the EU’s decision to exclude UK airlines from full participation in the Emissions Trading Scheme.

Future prospects of trading, as well as current levels, were also suggested to be a reason for this, created by uncertainty in the Brexit process, with the statement alluding to the company’s inability to secure flying contracts in Europe.

How many passengers are likely to have been impacted by this?

The airline flew 522,000 travellers to destinations around the continent on 29,000 flights in 2018, though it is not known exactly how many will be affected by these latest developments.

Furthermore, 376 people were employed by the company in the UK, Germany, Sweden and Belgium.

What should I do if I had flights booked with the airline?

All flights with the airline have been cancelled with immediate effect, so you should not travel to the airport and will need to book alternative travel arrangements.

Can I get a refund for my cancelled flight?

All customers who have booked Flybmi flights should contact their bank or payment card issuer as soon as possible to begin the refund process, or at least to discover what their options are.

Alternatively, any customers with valid travel insurance should contact their travel insurance provider to find out if they are eligible to claim for cancelled flights and the subsequent next steps that need to be taken.

How should I go about rebooking a flight that has now been cancelled because of Flybmi’s collapse?

Flybmi will be unable to rebook flights for you, so you will need to do this yourself. You could wait until you find out whether you will receive a refund from your card provider or travel insurance and book again then, though if you were due to fly soon, it’s advisable to seek alternative arrangements as soon as possible.

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I’m currently abroad and was due to fly back home with Flybmi – what should I do?

Your flight back with Flybmi will have been cancelled and you need to seek other travel arrangements. Contact your travel insurance provider as soon as possible to see if your policy covers you for this.

Alternatively, you can refer to the Civil Aviation Authority's website or go to the British Embassy in whichever country you are currently visiting for further advice about what your options are.

Do you have any other questions or queries relating to the collapse of Flybmi that haven’t been answered in this article? Contact us on Twitter via @icelollyholiday and we will do our best to advise.