Customer Service


Charity and Fundraising are a generous bunch, and we believe that we have a responsibility as a business to support charities and organisations that are doing good in the world! We’ve made contributions to many charities over the years, but in 2015 we decided for the first time to contribute all our fundraising efforts to one cause, chosen by the company as a whole.

Children’s Heart Surgery Fund

Our chosen charity, the Children’s Heart Surgery Fund, is a Yorkshire-based organisation that supports the Yorkshire heart unit Leeds General Infirmary. The Children’s Heart Surgery Fund does a great job helping young people born with congenital heart defects, providing support to the children and their families as well as funding vital equipment, research projects and staff training.

As a Leeds-based company, is keen to support a local charity who we can build a real relationship with, and the Children’s Heart Surgery Fund definitely fits the bill! We enjoy receiving regular updates on the charity’s latest achievements, and some of our team have been lucky enough to visit the ward at Leeds General Infirmary to see first-hand how our donations are making a difference.

We have regular fundraising events at HQ, and all our team have got involved in bake sales, cocktail afternoons, quizzes and team games to raise money for the Children’s Heart Surgery Fund. Over the last few years, we have also donated the star prize for their annual Christmas raffle which helps to raise vital and much needed funds to support the patients and their families. Previous star prizes donated by have included a Barcelona city break, a trip to Legoland and a holiday to Prague! We also gave away a giant unicorn teddy to Ruby, a 10 year old girl that's in hospital recovering from surgery.

Other Charities We’ve Worked With are regularly approached by charities, and like to help out using our own initiative wherever we can! For example, after completing the tough route through North Yorkshire to Pen-y-ghent, Whernside and Ingleborough, we donated £100 to the Yorkshire Dales National Park Authority to help them reach their £50,000 target to preserve the badly eroded paths.

We also participate every year in the World’s Biggest Coffee Morning for Macmillan Cancer Support, and on occasion donate holiday discount vouchers to charity event raffles and prize draws. Fundraising for MacMillan

Giving Something Back

We are committed to supporting local charitable and community organisations and actively support team volunteering for deserving charities as well as fundraising initiatives. During the past twelve months we have volunteered with the Children's Heart Surgery Fund, Simon on the Streets, The Princes Trust, Hollybush Conservation Centre, The Real Junk Food Project and St Gemma’s Hospice.

St Gemmas Hospice - Charity Work by

Peter and Graeme worked in St Gemma’s retail hub, helping to sort donated stock before it is distributed to their 23 Hospice shops across Leeds and helping in their onsite shop.

Simon on the Streets - Charity Work by team members Reema and Jon helping out at Simon on the Streets – a charity that offers street-based support for those in need.

Hollybush Conservation Centre - Charity Work by

An afternoon with Hollybush Conservation Centre! Rob, Linda and Robert volunteering at the local charity which helps manage threatened green spaces across Leeds and beyond.