Customer Service


Beaches, Cancun

Cancún is famed for its soft, powdery beaches and tranquil turquoise waves, which wash onto the fine white sands of the shore. Visit the largest public beach here, Playa Delfines, and unwind under sun-soaked skies as you laze on the sand, overlooking the glistening aqua ocean. Or, head to the peaceful Puerto Morelos and sunbathe on the seafront to see the boats sail by.

Half Moon Bay

Half Moon Bay is about an hour and a half drive from bustling Cancún, so you can explore this gorgeous part of Mexico and see even more of the breathtaking coastline here. This breathtaking bay is certainly something to write home about…


Playa Chac Mool

Playa Chac Mool is a wide, expansive beach, with plenty of room to spread out for a day in the sun. As a public beach, there is no entrance fee like many others in Cancún. So, you don’t have to belong to one of the on-site resorts to come and relax on the sands…


Playa Delfines

Playa Delfines is a clean, sandy beach which can be easily reached by bus from central Cancún. It is actually one of the most popular public beaches in the area due to its large size, and there are plenty of nearby amenities…


Playa Forum

Playa Forum is a lively beach, where you can pick up some food or simply sunbathe under the beaming sunshine. The beach is located in the heart of the hotel zone, with access to the nearby shopping centre, too, meaning you can indulge in some local finds…


Playa Langosta

Playa Langosta is an excellent beach for families visiting Cancún; it offers plenty of amenities, as well as fine, white sand which stretches all the way out to the ocean. This idyllic beach is the ideal place to spread out and soak up the sun, with plenty of room to do so…


Playa Marlin

Nestled in the Hotel Zone, located just minutes away from the bustling Kukulcan Plaza shopping mall lies the blissful beach – Playa Marlin. This is one of the most popular beaches in Cancún; it provides the ideal space to escape the tourist crowds…


Playa Tortugas

Playa Tortugas is one of the smaller beaches in Cancún but has plenty going on and offers an array of things to do. You won’t be short of cafés, bars and open-air restaurants to choose from; you can even order a drink while sitting on the warm sand…


Puerto Morelos

Puerto Morelos is a small, quiet town just a short drive from the bustling city of Cancún. If you want to get away from the busy beaches and tourists to experience a little slice of paradise, then this is the spot for you.


Tulum Ruins Beach

Tulum Ruins Beach is located right next to the intriguing archaeological site of Tulum Ruins. So, if you fancy a quiet beach visit which feels like going back in time, then this is the sandy spot for you.


Xcacel beach

Xcacel is where travellers can find enchanting ocean vistas and powdery white sand, amongst a backdrop of luscious greenery. The beach offers warm, welcoming sea waters that are both shallow and clear; being ideal for taking a dip or even snorkelling in…