Customer Service


Food and Drink, Cancun

Cancún’s range of restaurants and bars is so wonderfully varied that you will be spoilt for choice on what cuisine to opt for. The food served here is one of many reasons why this location is so special. Foodies will love the beach hut burritos, tangy tacos, flavoursome fajitas and freshly-caught seafood, as well as the abundance of tequila bars to call in at.


Calypso’s transports visitors away from typical chain restaurants to a gorgeous, no-frills eatery, serving simple and honest food. Here, you are greeted with authentic Mexican flavours and welcoming hospitality as soon as you sit down to order.



Cambalache is a sophisticated and welcoming steakhouse serving excellent Argentinian cuisine for you to try on your holiday to Cancún. Choose from prime cuts of high-quality beef, including the top sirloin centre cut or the tenderloin steak, cooked on a charcoal grill.


Crab House

At Crab House Cancún, you can taste sumptuous seafood and steak while enjoying the gorgeous ocean views that are found along this breathtaking coastline. Whether you want to try a new fish dish or a house speciality, this restaurant really has it all.


El Granero Grill and Drinks

El Granero Grill and Drinks is a great place to kick back and relax in a friendly atmosphere while enjoying a range of tasty food. For many visitors, this bar and grill stands out from other eateries in the Hotel Zone due to the exceptional waiting staff.


Fred’s House

Fred’s House is a great place for special occasions, where you can taste the impressive range of seafood dishes while admiring the gorgeous views of Nichupté Lagoon. The service is impeccable here; friendly local staff will attend to your every need.


Harry’s Prime Steakhouse and Raw Bar

Harry’s Prime Steakhouse and Raw Bar is certainly a cut above the rest, offering elegance, rigorous attention to detail, and the finest cuts of meat from Nebraska farms. This is an ideal place to have a romantic meal or celebrate an occasion.


Peter’s Restaurante

Peter’s Restaurante is one of the most welcoming eateries in Cancún, with visitors coming back again and again for the friendly and personal service that’s offered here. Expect a hospitable atmosphere with well-presented food.


Puerto Madero

At Puerto Madero, you can expect high-end fine dining with a gorgeous view across Nichupté Lagoon. This restaurant is perfect for enjoying a romantic dinner while taking in the views of the glistening waters.


Señor Frog’s

By day, Señor Frog’s is a fantastic restaurant offering food that the whole family will enjoy, while at night, it hosts foam parties and serves up delicious cocktails. The friendly staff will certainly make your experience here fun-filled.


The Surfin Burrito

Neighbouring the 360 Surf School, which provides private surfing lessons, the Surfin Burrito serves a great range of tasty burritos. As soon as you arrive, you’ll see why this is no ordinary surf shack, as you admire the trendy wooden features and colourful beach signs.