We are always on the lookout for talented people with commitment and enthusiasm to join our team and we would love to hear from you if you share our enthusiasm and feel you can make a positive contribution to our business.
icelolly.com helps millions of people save time and money when comparing holiday deals. Featuring Love Holidays, Jet2holidays, On The Beach and TUI to name a few, we’ve the biggest brands in travel all under one roof.
Established in 2005, we’re now going through an exciting period of change. With investment from private equity we’ve developed market leading meta search technology, developed a media solutions arm and we’re now starting to invest heavily to grow our brand awareness even further.
We’re genuinely passionate about serving our audience the best deals, content and services to help them plan their holiday. To our advertiser partners, we want to ensure we’re promoting their brands to the right audiences, guaranteeing a higher quality of booking conversion than through traditional media channels. And with close to a million monthly visitors, a database of 2 million, and social media followers of over 400,000 icelolly.com is in a strong position to deliver for its clients.
We cannot achieve our aspirations without the commitment and enthusiasm of our dedicated employees who share in our desire to help our customers get the holiday they want and deserve. We want to attract and retain the best talent available to us and our aim is to have a diverse workforce which reflects the local community we recruit from. We provide an informal, friendly and fun working environment to support individuals achieving high standards of service to our customers and achieve our aims.
icelolly.com’s growing stature as one of the UK’s leading travel brands was recognised by customers and the industry alike in 2018 – a trend which has continued into 2019. Browse our full list of awards.
Our 2* accreditation from Best Companies recognises our commitment to excellence and is a credit to all of the icelolly.com team whose dedication and enthusiasm make a great place to work.
We have been awarded the Business Transformation Management Team by Yorkshire and North East BVCA in recognition of the progress within the business since September 2013. The BVCA awards are the premier annual gatherings of regional private equity and venture capital professionals in the UK.
We have been shortlisted as a finalist in the Employee Engagement category at the highly prestigious Personnel Today Awards for 2017. The award recognises high performance linked to employee engagement and creating the right environment to drive business improvements and outcomes for customers.
We want to inspire and encourage the highest quality people to deliver success through these Commitments. The Commitments are about how we behave in work so everyone can work to the best of their ability and support how we successfully deliver our business aims.
We consulted with everyone and gained commitment about how should work together – the result is ‘The Commitments’.
We offer salaries which are competitive within our sector and location in order to attract and retain the best talent.
We provide an enhanced annual leave package of 23 days per year for all employees, with 1 additional day to be taken over the Christmas period.
This 23 day entitlement increases to 25 after 3 years of continuous service.
Plus: take the day off, with full pay on your birthday, wedding day, and moving house day.
And if this isn’t enough, employees are able to purchase up to 3 additional annual leave days per year if required.
All employees are paid in full for up to 2 weeks if called for Jury Service; paid in full for 1 day per year to carry out Charity Work, and paid in full when on Compassionate Leave.
All employees are entitled to 15 days of full pay per year.
All employees, on completion of their probation period, have the opportunity to join our Private Medical Insurance scheme. The cost of which is covered by icelolly.com.
All employees, on completion of their probation period, are eligible for cover under the company’s Group Life Assurance Scheme, providing a lump sum benefit of 4 times their basic annual salary.
If eligible for the auto-enrolment pension scheme, we will contribute 4% of your basic salary towards your scheme.
All eligible employees will receive an enhanced rate paid by icelolly.com, in addition to any Statutory Maternity or Paternity entitlement.
We recognise that flexible working can bring benefits to both the business and to employees and therefore we offer employees the opportunity to flex their start and finish times, saying goodbye to their 9 till 5.
We offer employees with a minimum of six months’ service the opportunity to take out an interest free season ticket loan for rail/bus travel or car parking, enabling repayment over an agreed period through your salary, and the opportunity to make significant savings on the cost of travelling to work.
To encourage healthy living, we’ve teamed up with Evans Cycles so employees have a cost-effective way to purchase a bicycle. All purchases are part of the salary sacrifice scheme, meaning you can save on income tax and National Insurance contributions.
Support is available to all team members to assist with the financial burden of appropriate training & development opportunities.
All the team are encouraged to join us for our quarterly night out with dinner, drinks and something a little different.
We offer a comprehensive and totally confidential Employee Assistance Programme which provides specialist, independent, confidential advice, support and assistance which includes either on-line, over the telephone or face-to-face advice on matters such as health, wellbeing or finance.
Every winter, we will give all employees the opportunity to have a complementary flu jab. This can be redeemed at any Boots chemist of their choice at a time of their choosing.
Chrissie has worked in travel for 20+ years and has had 3 different roles during her time at icelolly. She now works with advertisers to source, build and publish deals. Chrissie is encouraged to build a rapport and get the best deals possible – even if that means pushing back if one is not good enough or making her own suggestions. She enjoys seeing her deals go live and finding photos to go alongside them. She loves that the job is flexible as it means she can be there for her kids.
Interesting Fact: Chrissie is a Beaver leader which involves lots of adventurous outdoor activities and camping, but when it comes to holidays, she's more of a 5 star all inclusive beach kind of person!
Paulina joined icelolly.com as a Publishing Assistant after studying Travel and Tourism at college, but was soon promoted. Along with the rest of the publishing team, she spends her days spotting, creating and loading the best deals to the website to ensure the company provides the most up to date and spectacular holiday offers.
Interesting Fact: Paulina has lived in and visited quite few European countries since leaving Lithuania, but Iceland is her all time favourite. She lived there for a whole summer and goes back every year for a short visit - mostly because of amazing nature, black sand beaches, delicious food and hot springs.
Peter heads up the search marketing and programmatic activities and is responsible both for ensuring we drive quality traffic to icelolly.com at a positive ROI, and also to grow revenue from ad publishing. Peter has 15+ years’ experience in search marketing, split evenly between agency and in-house roles. The thing he likes most about Icelolly is the team of fantastic people that work both in his team and the rest of the business.
Interesting Fact: Peter loves all things computing/technical and his house contains an unhealthy number of servers, computers and smart devices. York is where the robot uprising will start!
Riccardo looks after all the Pay Per Click activity, making sure to send the best quality traffic to the icelolly.com website at the lowest price. He joined after spending 3 years working in an agency as a PPC Executive. When he isn't thinking about decreasing spend and improving ROAS, he likes to have an espresso and a chat with the team. Riccardo says, "icelolly.com has the right growth mindset and atmosphere for me to improve my skills and knowledge within digital marketing."
Interesting Fact: Riccardo has a not so hidden talent for baking, especially when it comes to tiramisu - a dessert that combines his Italian heritage and love of coffee.
Rae is predominately in charge of growing organic traffic and making everything rank better in search engines, but she also manages our affiliate programme and dabbles in PR. She joined icelolly.com fresh out of University, after working as a proofreader, and was given hands on training both in the office and off-site. Rae likes that she's trusted to delegate her own tasks and get on with what needs to be done.
Interesting Fact: Rae spends her spare time reviewing holidays, theatre shows, comedians and gigs over on her blog, aptly named ‘RAEviews’.
As Head of Human Resources, Chris' role is very varied and includes the developing and implementing of HR initiatives, leading the organisation’s talent acquisition, learning and development, employee onboarding, employee engagement, compensation and benefits, talent management and HR systems.
Interesting Fact: Chris has three main hobbies: playing electric guitar, watching Liverpool FC, and listening to heavy metal music, with his favourite band being Metallica who he has seen live in concert 42 times.
Sharon oversees our Customer Experience team to ensure the smooth resolution of any customer issues. Having spent much of her career working in travel Customer Services, Sharon thinks that to do well you need to have a really good understanding of customer service and how to implement this consistently so everyone, regardless as to who you interact with, gets the best impression.
Fun Fact: Sharon once had a scary experience whilst camping on the beach in Australia when a komodo dragon decided to visit her tent. Thankfully, we don’t have many of these in Leeds.
Rachel has been with icelolly.com for 3 years and came fresh out of college after studying Travel and Tourism. She works within our Customer and Compliance Team, making sure our customers have a great experience whilst using the website.
Interesting Fact: Rachel is a keen traveller. Her favourite place to visit is Amsterdam and she’s been there no short of 5 times! She is also the number 1 supporter of Bradford Bulls so when she is strutting her stuff at Popworld you will see her cheering on “The Bulls”!
Gohar joined icelolly.com to further his experience in all fields of IT. His role supports our advertising partners and employees with technical queries and he also has responsibility for managing the IT infrastructure. Gohar says, "There’s a nice friendly atmosphere and I’m given the freedom to do my job. The company is also really encouraging and provides me with any training I need."
Interesting Fact: Gohar finds it difficult not to smile – seriously! Even when he’s really stressed he always has a smile on his face and the other members of IT don’t know how he does it!
As Test Analyst and a certified software tester, Tawseef makes sure that everything is in complete working order on our website no matter what device is being used to access it, picking up errors and bugs as part of the testing process. He likes the relaxed working environment as the role requires a great deal of concentration, and enjoys being part of new and exciting developments.
Interesting Fact: Tawseef can speak four languages and is currently learning a fifth language.
We are committed to supporting local charitable and community organisations and actively support team volunteering for deserving charities as well as fundraising initiatives. Over the years we have volunteered with the Children's Heart Surgery Fund, Simon on the Streets, The Princes Trust, Hollybush Conservation Centre, The Real Junk Food Project and St Gemma’s Hospice.
Here are Richard, Sharon and Rachel presenting the Children's Heart Surgery Fund with a cheque after the team raised £4383.38 by completing the Yorkshire Three Peaks challenge.
Here are Darren, April, Neil and Fizz visiting the Children's Heart Surgery Fund to drop off some Christmas presents in 2016 and assist with decorating the ward in festive fittings.
icelolly.com CEO Richard and Finance Director Neil cycled from London to Paris, raising a grand total of £1,100 for the Children's Heart Surgery Fund.
Our recruitment process at icelolly.com is designed to ensure we recruit the best possible talent. We want people who are passionate and dedicated about helping our customers have a great experience and for our people to have the right skills, abilities and attitude to help us achieve our objectives.
We advertise our vacancies internally within the business and also externally using a range of advertising media.
All applications can be made by emailing your CV to [email protected] We would love to hear from you if you share our enthusiasm and feel you can make appositive contribution to our business. So we encourage you to forward your CV to us, so that we can retain your details on file for any future vacancies that arise.
We use a wide range of selection and assessment techniques depending on the vacancy we have.
This could include:
This would take no more than 30 minutes and helps us gain a basic understanding of your strengths and skills
Our Personality Questionnaire is an on line assessment, and the type of questionnaire you complete will depend on the role you have applied for. Most questionnaires will take no longer than 20 minutes to complete.
Face to face interviews will normally take place with your potential line manager and other colleagues, and we will ask detailed questions to gain a better understanding of your skills, knowledge and experience compared to the requirements of the role which is vacant. Interviews are a two way process, so you will also be given the opportunity to ask any questions about the role and company to enable to you decide whether they meet your expectations.
We generally ask all prospective applicants to complete a work based assessment. This is to help us to understand your approach and assess your knowledge which we cannot always get from a face to face interview, and to give you an appreciation of the type of work you will be undertaking if you were successful in being appointed. Depending on the role, we may ask you to complete the assessment prior to an interview, or on-site when you attend for interview.
Once all interviews for a role are complete, we will contact you as soon as possible to give you feedback on the outcome of your application. You will be offered the opportunity to request feedback on your application, regardless of the outcome.
If you are offered a position with icelolly.com, we will send you an offer letter and contract of employment soon afterwards and agree a potential start date with you. All positions are offered subject to receipt of satisfactory references and medical assessment.
Your CV is your opportunity to sell yourself to us, and show you have the skills, knowledge and experience for the role you are applying for.
We will only shortlist individuals who demonstrate that they meet the requirements of the role, so here are some useful hints and tips to consider before submitting your CV for a vacant role at icelolly.com.
Include essential information such as name and contact details but do not include your gender, date of birth, age or marital status – we don't need to know this.
Be easy to read.
Have clear and concise content and formatting.
Focus on your skills, knowledge and experiences relevant to the role you are applying for.
Detail any significant achievements which you are proud of and demonstrate skills you need for the role you are applying for.
Detail any relevant employment history with your most recent role shown first, and include your responsibilities and achievements for each role.
Have accurate spelling and grammar.
It is advisable to include a covering letter with your application which could include why you want the job, why you will be good at the job, and what in particular makes you a suitable candidate for the position.
It always helps if you are able to research our company so that you can answer any questions about us the interviewers may ask. You can find plenty of information on our website.
Ensure you have read through the job specification in detail and note down any questions about our company or the role that you want to ask at the interview.
Telephone interviews are normally first stage prior to meeting candidates face to face. All our telephone interviews will be pre-arranged so you should aim to take the call in a quiet place where you are able to discuss your application details without any interruptions.
If you are on a mobile, it is a good idea to check that you are in an area that has plenty of reception so that there are no disruptions to the discussion.
Please be prepared to run through your skills and experiences and provide as much detail to support your application as you can.
We want to find out as much as we can about you so you need to be able to tell us about your skills, knowledge and experience at interview.
Our interviews will be mostly competency based so we will focus on examples of where you have demonstrated your skills and experiences previously, whether this is from employment, education or volunteering.
We will try and put you at ease and our aim is to get the best out of candidates, so we won’t ever ask you trick questions. If you don’t fully understand any of our questions, please let us know and will be happy to clarify.
If you can't think of an answer, allow yourself some time to think before you respond.
Be honest and don't be tempted to exaggerate your skills and experiences as we want to make sure the role is absolutely the right one for you.
We can only gather certain information from an interview, so in addition we will usually ask candidates to complete an assessment to assess their skills level and knowledge.
The assessment will normally be relevant to the job you have applied for and could include:
At the point we invite you to the interview we will advise you whether you will be expected to complete an assessment.