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Jobs at icelolly.com

Current Vacancies

We are always on the lookout for talented people with commitment and enthusiasm to join our team and we would love to hear from you if you share our enthusiasm and feel you can make a positive contribution to our business.

Technical SEO Executive

up to £25,000 per annum

The Technical SEO Executive is a key role that is responsible for organic traffic growth by working closely with Influencer Marketing, Content, Paid Search, Social and CRO.

The role is founded on key principles:

  • That our website gains a competitive edge by improving its technical structure and reducing page load times
  • That any content produced for or hosted on our website is given maximum exposure through keyword and content optimisation
  • That the business remains at the forefront of the latest trends and guidelines surrounding search engine optimisation techniques and that the importance of SEO improvements are fully understood by all key stakeholders in the business.

Closing Date: 30th October 2017

FIND OUT MORE

To apply for any of the current vacancies, or to submit your CV speculatively, please email hr@icelolly.com.

We would love to hear from you if you share our enthusiasm and feel you can make a positive contribution to our business.

Due to the high volume of applications we receive for our vacancies, we are not able to reply to everyone individually. If you have not heard from us within 28 days of submitting your application for one of our vacancies, please regard your application as unsuccessful.

Strictly no agencies.


Who Are We?

It's an extremely exciting time here at icelolly.com as we fulfil our ambitious plans for the future. We have significant plans for development over the next three years in which we aim to achieve our vision of becoming the UK's leading holiday comparison website.

We cannot achieve our aspirations without the commitment and enthusiasm of our dedicated employees who share in our desire to help our customers get the holiday they want and deserve. We want to attract and retain the best talent available to us and our aim is to have a diverse workforce which reflects the local community we recruit from. We provide an informal, friendly and fun working environment to support individuals achieving high standards of service to our customers and achieve our aims.

Investers in People - icelolly.com

We are proud to have been accredited with the Investors in People standard, and our assessor commended our approach to people management, working environment and culture, great team and dynamic working environment.

Best Company Awards 2017

Our 2* accreditation from Best Companies recognises our commitment to excellence and is a credit to all of the icelolly.com team whose dedication and enthusiasm make a great place to work.

BVCA Business Transformation Team Award 2017

We have been awarded the Business Transformation Management Team by Yorkshire and North East BVCA in recognition of the progress within the business since September 2013. The BVCA awards are the premier annual gatherings of regional private equity and venture capital professionals in the UK.

Personnel Today Awards 2017 - Employee Engagement

We have been shortlisted as a finalist in the Employee Engagement category at the highly prestigious Personnel Today Awards for 2017. The award recognises high performance linked to employee engagement and creating the right environment to drive business improvements and outcomes for customers.

Our Values

We want to inspire and encourage the highest quality people to deliver success through these Commitments. The Commitments are about how we behave in work so everyone can work to the best of their ability and support how we successfully deliver our business aims.

We consulted with everyone and gained commitment about how should work together – the result is ‘The Commitments’.

Involve People
Support Each Other
Show Integrity
Work Together
Trust People

What We Offer

Competitive Salary
Annual Leave
Holidays and Travel Industry Discounts
Life Cover
Pension
Employee Assistance Program
Season Ticket Loans
Savings Club
Making Your Money Go Further
Flexi Rewards
Flexible Working
Health Cash Plan

Meet Our Team

  • Gemma - Product Owner

    Gemma

    Product Owner

    In order to be a good Product Owner, Gemma believes that a background in analysis and statistics is vital and that you need to be an active user of the Internet to keep up-to-date with the latest trends in the industry. Gemma really enjoys the responsibility of her role and says ‘there’s lots of chances to make a difference. I can suggest a change one day and see it on the website the next day and that’s nice.

    Travel Plans: Gemma has always wanted to go on safari and to see animals in the wild.

  • Tom - Lead Developer

    Tom

    Lead Developer

    His role involves ‘lots of hands-on coding work in addition to planning systems and architecture.’ When asked what he likes most about working here, Tom said ‘We’ve got a good team here, I like that my work is multi discipline and I can work on all sorts of different projects. I want to help make us leading edge and be the best at what we do.’

    Travel Plans: Tom recently visited Barcelona, somewhere he’d always wanted to visit.

  • Reema - Data Analyst

    Reema

    Data Analyst

    Reema joined the icelolly.com team as an intern following her university degree and, as a result of her hard work, secured a permanent role as a Data Analyst. Reema is responsible for the day to day reporting of key performance measures as well as analysing facts and trends on trading patterns to support business improvements. Reema particularly enjoys seeing the data she has investigated being used to help inform business decisions.

    Travel Plans: Reema likes to combine her love of travel with her passion for cooking and when she’s on holiday enjoys finding authentic local dishes and experimenting with these when she returns home.

  • Tawseef - Test Analyst

    Tawseef

    Test Analyst

    As Test Analyst and a certified software tester, Tawseef makes sure that everything is in complete working order on our website no matter what device is being used to access it, picking up errors and bugs as part of the testing process. He likes the relaxed working environment as the role requires a great deal of concentration, and enjoys being part of new and exciting developments.

    Interesting Fact: Tawseef can speak four languages and is currently learning a fifth language.

  • Sharon - Customer Experience

    Sharon

    Customer Experience & Compliance Team Leader

    Sharon oversees our Customer Experience team to ensure the smooth resolution of any customer issues. Having spent much of her career working in travel Customer Services, Sharon thinks that to do well you need to ‘have a really good understanding of customer service and how to implement this consistently so everyone, regardless as to who you interact with gets the best impression of us.’

    Fun Fact: Sharon once had a scary experience whilst camping on the beach in Australia when a komodo dragon decided to visit her tent. Thankfully, we don’t have many of these in Leeds.

  • Gohar - Technical Support

    Gohar

    Technical Support

    Gohar joined icelolly.com to further his experience in all fields of IT. His role supports our advertising partners and employees with technical queries and he also has responsibility for managing the site servers and phone systems. Gohar says “There’s a nice friendly atmosphere and I’m given the freedom to do my job. The Company is also really encouraging and provides me with any training I need.”

    Interesting Fact: Gohar finds it difficult not to smile – seriously! Even when he’s really stressed he always has a smile on his face and the other members of IT don’t know how he does it!

  • Georgina - Product and Commercial Executive

    Georgina

    Product and Commercial Executive

    Georgina is responsible for to helping to source and promote Top Deals* to our customers. She enjoys working as part of a team and using her knowledge and experience in the travel industry to find deals which will appeal to customers, and working with advertising partners to ensure each campaign is successful.

    Fun Travel Fact: Georgina spent two weeks living with a hill tribe in Northern Thailand. As no one in the tribe could speak English and she didn’t want to eat meals without knowing the contents, she only ate eggs in these two weeks which were given as gifts from the tribe.

  • Paul - Casual Live Chat Assistant

    Paul

    Casual Live Chat Assistant

    Paul initially joined icelolly.com as Finance Assistant. His day-to-day activities included cash management and assisting with all aspects of financial control. After making the decision to return to student life to complete his MBA, Paul continues to work for us as a Live Chat Assistant around his study commitments, helping customers who visit our website with a multitude of questions to help them secure the perfect holiday.

    Travel Plans: One day, Paul hopes to visit the beautiful Cape Verde islands.

Giving Something Back

We are committed to supporting local charitable and community organisations and actively support team volunteering for deserving charities as well as fundraising initiatives. During the past twelve months we have volunteered with the Children's Heart Surgery Fund, Simon on the Streets, The Princes Trust, Hollybush Conservation Centre, The Real Junk Food Project and St Gemma’s Hospice.

Childrens Heart Foundation - Charity Work by icelolly.com

Here are Darren, April, Neil and Fizz visiting the Children's Heart Surgery Fund to drop off some Christmas presents in 2016 and assist with decorating the ward in festive fittings.

Simon on the Streets - Charity Work by icelolly.com

icelolly.com team members Reema and Jon helping out at Simon on the Streets – a charity that offers street-based support for those in need.

Hollybush Conservation Centre - Charity Work by icelolly.com

An afternoon with Hollybush Conservation Centre! Rob, Linda and Robert volunteering at the local charity which helps manage threatened green spaces across Leeds and beyond.


Recruitment Process

Our recruitment process at icelolly.com is designed to ensure we recruit the best possible talent. We want people who are passionate and dedicated about helping our customers have a great experience and for our people to have the right skills, abilities and attitude to help us achieve our objectives.

Advertising & Applying for Vacancies

We advertise our vacancies internally within the business and also externally using a range of advertising media.
All applications can be made by emailing your CV to hr@icelolly.com. We would love to hear from you if you share our enthusiasm and feel you can make appositive contribution to our business. So we encourage you to forward your CV to us, so that we can retain your details on file for any future vacancies that arise.

Selection

We use a wide range of selection and assessment techniques depending on the vacancy we have.

This could include:

Telephone Interview
Personality Questionnaire
Face to Face Interview
Work Based Assessment

We generally ask all prospective applicants to complete a work based assessment. This is to help us to understand your approach and assess your knowledge which we cannot always get from a face to face interview, and to give you an appreciation of the type of work you will be undertaking if you were successful in being appointed. Depending on the role, we may ask you to complete the assessment prior to an interview, or on-site when you attend for interview.

Offers

Once all interviews for a role are complete, we will contact you as soon as possible to give you feedback on the outcome of your application. You will be offered the opportunity to request feedback on your application, regardless of the outcome.
If you are offered a position with icelolly.com, we will send you an offer letter and contract of employment soon afterwards and agree a potential start date with you. All positions are offered subject to receipt of satisfactory references and medical assessment.

Your CV

Your CV is your opportunity to sell yourself to us, and show you have the skills, knowledge and experience for the role you are applying for.

We will only shortlist individuals who demonstrate that they meet the requirements of the role, so here are some useful hints and tips to consider before submitting your CV for a vacant role at icelolly.com.

Include essential information such as name and contact details but do not include your gender, date of birth, age or marital status – we don't need to know this.

Your CV should:

Be easy to read.

Have clear and concise content and formatting.

Focus on your skills, knowledge and experiences relevant to the role you are applying for.

Detail any significant achievements which you are proud of and demonstrate skills you need for the role you are applying for.

Detail any relevant employment history with your most recent role shown first, and include your responsibilities and achievements for each role.

Have accurate spelling and grammar.

It is advisable to include a covering letter with your application which could include why you want the job, why you will be good at the job, and what in particular makes you a suitable candidate for the position.

Preparing for the interview

Before the Interview
Telephone
Face to Face Interview
Assessment