Customer Service


Jobs at

Current Vacancies

We are always on the lookout for talented people with commitment and enthusiasm to join our team and we would love to hear from you if you share our enthusiasm and feel you can make a positive contribution to our business.

To apply for any of the current vacancies, or to submit your CV speculatively, please email [email protected] Please note, all applications will be processed in line with our Job Applicant Privacy Policy.

Who Are We? helps millions of people save time and money when comparing holiday deals. Featuring Love Holidays, Jet2holidays, On The Beach and TUI to name a few, we’ve the biggest brands in travel all under one roof.

Established in 2005, we’re now going through an exciting period of change. With investment from private equity we’ve developed market leading meta search technology, developed a media solutions arm and we’re now starting to invest heavily to grow our brand awareness even further.

We’re genuinely passionate about serving our audience the best deals, content and services to help them plan their holiday. To our advertiser partners, we want to ensure we’re promoting their brands to the right audiences, guaranteeing a higher quality of booking conversion than through traditional media channels. And with close to a million monthly visitors, a database of 2 million, and social media followers of over 400,000 is in a strong position to deliver for its clients.

We cannot achieve our aspirations without the commitment and enthusiasm of our dedicated employees who share in our desire to help our customers get the holiday they want and deserve. We want to attract and retain the best talent available to us and our aim is to have a diverse workforce which reflects the local community we recruit from. We provide an informal, friendly and fun working environment to support individuals achieving high standards of service to our customers and achieve our aims.

Recent Awards -’s growing stature as one of the UK’s leading travel brands was recognised by customers and the industry alike in 2018 – a trend which has continued into 2019. Browse our full list of awards.

Best Company Awards 2017

Our 2* accreditation from Best Companies recognises our commitment to excellence and is a credit to all of the team whose dedication and enthusiasm make a great place to work.

BVCA Business Transformation Team Award 2017

We have been awarded the Business Transformation Management Team by Yorkshire and North East BVCA in recognition of the progress within the business since September 2013. The BVCA awards are the premier annual gatherings of regional private equity and venture capital professionals in the UK.

Personnel Today Awards 2017 - Employee Engagement

We have been shortlisted as a finalist in the Employee Engagement category at the highly prestigious Personnel Today Awards for 2017. The award recognises high performance linked to employee engagement and creating the right environment to drive business improvements and outcomes for customers.

Our Values

We want to inspire and encourage the highest quality people to deliver success through these Commitments. The Commitments are about how we behave in work so everyone can work to the best of their ability and support how we successfully deliver our business aims.

We consulted with everyone and gained commitment about how should work together – the result is ‘The Commitments’.

Involve People
Support Each Other
Show Integrity
Work Together
Trust People

What We Offer

Competitive Salary
Enhanced Annual Leave
Other Paid Leavee
Sick Pay
Private Medical Care
Life Assurance Scheme
Enhanced Pension Contributions
Enhanced Maternity & Paternity Pay
Flexible Working
Season Ticket Loans
Cycle to Work Scheme
Training & Development Support
Social Events
Employee Assistance Program
Flu Jab

Meet Our Team

  • Peter - Head of Search and Programmatic


    Head of Digital Media & Ad Ops

    Peter heads up the digital marketing and programmatic activities and is responsible both for ensuring we drive quality traffic to at a positive ROI, and also to grow revenue from ad publishing. Peter has 15+ years’ experience in search marketing, split evenly between agency and in-house roles. The thing he likes most about is the team of fantastic people that work both in his team and the rest of the business.

    Interesting Fact: Peter loves all things computing/technical and his house contains an unhealthy number of servers, computers and smart devices. York is where the robot uprising will start!

  • Elliot - Head of Software Engineering


    Head of Software Engineering

    Elliot manages the software engineering team, steering technology decisions across the whole stack. He still manages to get his hands dirty though, spending a lot of time writing code. Elliot had a background in e-commerce and agency work prior to joining, using a broad range of technologies along the way. The thing he likes most about is the positive attitude towards testing new ideas to see if they work.

    Interesting Fact: Elliot isn't just interested in technology; he also enjoys bouldering and cycling, and plays the piano.

  • Chris - Head of Human Resources


    Head of Human Resources

    As Head of Human Resources, Chris' role is very varied and includes the developing and implementing of HR initiatives, leading the organisation’s talent acquisition, learning and development, employee onboarding, employee engagement, compensation and benefits, talent management and HR systems.

    Interesting Fact: Chris has three main hobbies: playing electric guitar, watching Liverpool FC, and listening to heavy metal music, with his favourite band being Metallica who he has seen live in concert 42 times.

  • Gohar - Technical Support


    DevOps Engineer

    Gohar joined to further his experience in all fields of IT. His role supports our advertising partners and employees with technical queries and he also has responsibility for managing the IT infrastructure. Gohar says, "There’s a nice friendly atmosphere and I’m given the freedom to do my job. The company is also really encouraging and provides me with any training I need."

    Interesting Fact: Gohar finds it difficult not to smile – seriously! Even when he’s really stressed he always has a smile on his face and the other members of IT don’t know how he does it!

  • Tawseef - Test Analyst


    Test Analyst

    As Test Analyst and a certified software tester, Tawseef makes sure that everything is in complete working order on our website no matter what device is being used to access it, picking up errors and bugs as part of the testing process. He likes the relaxed working environment as the role requires a great deal of concentration, and enjoys being part of new and exciting developments.

    Interesting Fact: Tawseef can speak four languages and is currently learning a fifth language.

Giving Something Back

We are committed to supporting local charitable and community organisations and actively support team volunteering for deserving charities as well as fundraising initiatives. Over the years we have volunteered with the Children's Heart Surgery Fund, Simon on the Streets, The Princes Trust, Hollybush Conservation Centre, The Real Junk Food Project and St Gemma’s Hospice.

Childrens Heart Foundation - Cheque handover by

Here are Richard, Sharon and Rachel presenting the Children's Heart Surgery Fund with a cheque after the team raised £4383.38 by completing the Yorkshire Three Peaks challenge.

Childrens Heart Foundation - Charity Work by

Here are Darren, April, Neil and Fizz visiting the Children's Heart Surgery Fund to drop off some Christmas presents in 2016 and assist with decorating the ward in festive fittings.

London to Paris Bike Ride - Charity Work by CEO Richard and Finance Director Neil cycled from London to Paris, raising a grand total of £1,100 for the Children's Heart Surgery Fund.

Recruitment Process

Our recruitment process at is designed to ensure we recruit the best possible talent. We want people who are passionate and dedicated about helping our customers have a great experience and for our people to have the right skills, abilities and attitude to help us achieve our objectives.

Advertising & Applying for Vacancies

We advertise our vacancies internally within the business and also externally using a range of advertising media.
All applications can be made by emailing your CV to [email protected] We would love to hear from you if you share our enthusiasm and feel you can make appositive contribution to our business. So we encourage you to forward your CV to us, so that we can retain your details on file for any future vacancies that arise.


We use a wide range of selection and assessment techniques depending on the vacancy we have.

This could include:

Telephone Interview
Personality Questionnaire
Face to Face Interview
Work Based Assessment


Once all interviews for a role are complete, we will contact you as soon as possible to give you feedback on the outcome of your application. You will be offered the opportunity to request feedback on your application, regardless of the outcome.
If you are offered a position with, we will send you an offer letter and contract of employment soon afterwards and agree a potential start date with you. All positions are offered subject to receipt of satisfactory references and medical assessment.

Your CV

Your CV is your opportunity to sell yourself to us, and show you have the skills, knowledge and experience for the role you are applying for.

We will only shortlist individuals who demonstrate that they meet the requirements of the role, so here are some useful hints and tips to consider before submitting your CV for a vacant role at

Include essential information such as name and contact details but do not include your gender, date of birth, age or marital status – we don't need to know this.

Your CV should:

Be easy to read.

Have clear and concise content and formatting.

Focus on your skills, knowledge and experiences relevant to the role you are applying for.

Detail any significant achievements which you are proud of and demonstrate skills you need for the role you are applying for.

Detail any relevant employment history with your most recent role shown first, and include your responsibilities and achievements for each role.

Have accurate spelling and grammar.

It is advisable to include a covering letter with your application which could include why you want the job, why you will be good at the job, and what in particular makes you a suitable candidate for the position.

Preparing for the interview

Before the Interview
Face to Face Interview