Customer Service


Alchemist Giveaway Competition Terms and Conditions


1. The organiser of this competition is Icelolly Marketing Ltd.
2. The competition starts at 10:00 on 2nd August 2017 and ends at 23:59 on 28th August 2017.
3. One winner will be chosen by random selection using a random number generator from all valid entries within 24 hours of the competition closing date. The winner will be notified via Twitter and will have 10 working days to confirm acceptance of the prize, otherwise a redraw will take place.
4. Icelolly Marketing Ltd. will not sell or share your data with any other companies. However, for the prize winner only, it will be necessary to obtain certain personal details and pass these details on to the supplier of the holiday for the purposes of facilitating the prize on our behalf.
5. The prize winner will be responsible for ensuring that they have read, understood and accepted the privacy policy and terms and conditions of the Alchemist, and hereby confirm that they consent to a transfer of their information to said supplier to the extent necessary for the fulfilment and delivery of the prize.
6. By entering the competition, the winner accepts full and complete responsibility for their own safety and welfare at all times.
7. This competition is in no way linked to or endorsed by Twitter.


1. Entry into the prize draw will be deemed acceptance of these rules and separate instructions for entry will form part of the rules.
2. Entrants must be a UK resident, aged 18 and over as of or before the time of entering.
3. Entries are limited to one entry per person. Use of a false name or Twitter account will disqualify the selected entrant from receiving any prize.
4. Employees of Icelolly Marketing Ltd. or The Alchemist along with their friends and family or any other person connected to this promotion are forbidden from entering.
5. reserves the right to ask any potential winner for documented proof of name and passport status.


1. The prize winner will receive a voucher for a meal for two and Mad Hatters sharing cocktail at any Alchemist. Valid until January 2018.
2. The holiday prize excludes:
Saturday Evenings.
Special Events.
Any dates in December.  
3. All elements of the prize are subject to availability, non-transferable, non-negotiable and there are no cash alternatives.
4. The winner and their guest may be required to participate in publicity including being featured in and the Alchemist social media.