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Protection Information

At we believe you should be able to book with confidence, secure in the knowledge that you and your money are protected in the event that anything should go wrong while booking or enjoying your holiday. To ensure that your trip is protected, all providers advertising with icelolly must be a member of the CAA, an ATOL Accredited Body, ABTA or the Travel Trust Association. So go ahead - your holiday is in safe hands!

ATOL provides cover for flight-based holidays, and every travel company that sells air holidays or flights is required by law to hold an ATOL (Air Travel Organiser's License). ATOL protection ensures that your money will be refunded if the provider of your holiday fails financially, or if the holiday is already in progress you will be provided with the support necessary to complete your trip at no extra cost to yourself.

ABTA provides cover for all land-based holidays, including cruise, coach and rail trips. Booking an ABTA-protected holiday means you are entitled to a full refund or the means to complete your holiday in the event that the provider goes out of business, and makes you eligible for legal support if a problem arises with your holiday.

The IATA is a trade association for airlines, and covers around 85% of the world's air traffic. The association is responsible for maintaining high standards of safety and reliability in air travel, and its Passenger Agency Program ensures that travel agents meet defined industry standards and financial criteria. This program allows customers to book with confidence, knowing that travel agents covered by the IATA meet industry standards and offer unbiased advice on a range of airline options.